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Facilities Management

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About Facilities Management


We maintain a safe and inspiring campus supporting the OSU mission of education research and outreach.



Creating a campus of distinction through excellence, innovation and leadership.



Chief Facilities Office Organization Chart


Casey Shell, Chief Facilities Officer
Casey Shell, P.E. Director and Chief Facilities Officer


Baseline Services

Baseline Services are planned and reactive maintenance activities funded at large by the GU budget and not billed individually to the Department. Services are performed on an as-needed basis determined by routine inspections to assess conditions, or as a need arises unexpectedly affecting facility operation and safety. Below are some examples of what is covered in Baseline Services, a more extensive description is provided in the Guide To Services

  • Carpentry & Flooring Services
    • Repair of existing doors, doorstops, and hinges
    • Repair and maintenance of interior and exterior tiles
    • Repair and replacement of acoustical ceiling tiles
    • Repair to moldings, baseboards, and weather stripping
    • Maintenance and repair of roofs, gutters, downspouts
    • Maintenance of window functions (hardware and glass)
    • Flooring maintenance to stop fraying, tearing, loosening
  • Paint Services
    • Touchup of main hallways, handrails, moldings, doors, etc.
    • Painting building interiors at the end of their useful life
  • Electrical Services
    • Repair and maintain components such as breakers, panels, switches, plugs
    • Replacement of burned out lamps, bulbs and/or ballasts
    • Replace broken switches, receptacles, wall plates, etc.
    • Repair fire alarm systems
  • Heating & Air Conditioning Services
    • Responding to reports of inadequate room temperature
    • Calibrating thermostats, sensors, etc.
    • Changing air filters
    • Cleaning coils
  • Plumbing Services
    • Repair and maintain plumbing components
    • Repair and maintain drains and fixtures, including water fountains
    • Toilet, sink and faucet repairs
    • Repair fire sprinklers
  • Elevator Services
    • Annual inspections (weight capacity, evaluation on speed, wait and travel time, cables, hydraulics, etc.)
    • Regular maintenance (hydraulic fluids, computer diagnostics and upgrades, cleaning of pit, replacement of light bulbs in cab and buttons, etc.)
  • Landscape Services
    • Maintains all areas around the GU facilities including
      • Mowing, trimming, fertilizing, watering, and plant pest control
      • Tree planting and maintenance
      • Litter and outdoor debris pickup
    • Provides oversight, design, and installation of new landscapes and renovations, irrigation, hardscapes and site furnishings, and seasonal color displays (based on the project this may be a Billable Service).
    • Sidewalk and street cleaning
    • Lead on snow and ice removal as needed
    • Visit the Landscape Services page for more information
  • Pest Control Services
    • FM employs pest control applicators licensed to treat general and structural vermin and capable of removing small animals.
    • General pests are those within and immediately adjacent to a structure and include most pests except woodborers and/or termites.
    • Structural pests are termites and other wood boring and destroying organisms and/or fungi
  • Recycling Services
    • Recycling saves natural resources, energy, and money, and creates less air and water pollution. FM is committed to providing for a robust recycling program on campus and increasing faculty, staff and student access to receptacles inside and outside facilities.
  • Refuse/Waste Management Services
    • Refuse (waste) dumpsters are located throughout GU facilities and are emptied on a scheduled route by a contracted service provider. Dumpsters are only for trash items that will fit into the container.
    • Disposal of larger items can be arranged by request through the Online FM Customer Portal.
    • Recycling items are to be placed in a green recycling container.
    • Removal of surplus items is managed by an Asset Disposal submission to Budget and Asset Management.
  • Central Receiving
    • Accommodates large freight carriers and receives almost all inbound freight to the University.
    • Inspects outermost containers for visible damage, communicates acceptance with freight lines and/or notates damage on the delivery ticket in the event the customer must file a freight claim.
    • Schedules freight items for delivery to campus destination.
    • Delivery to destination carried out by Moves and Events Department.
    • Assistance needed in unpacking or assembly can be arranged by request through the Online FM Customer Portal.


Billable Services

Billable Services are all work that falls outside the scope of routine maintenance and Baseline Services and are customer funded. Payment for Billable Services is the responsibility of the requesting department or it is included in a project’s scope of work. Below are some examples of Billable Services, a more extensive description is provided in the Guide To Services

  • Maintenance Services
    • Installation or relocation of pictures, wall-mounted shelves, bulleting/chalk/dry erase boards, mirrors
    • Assembly/disassembly or movement of furniture such as desks, file cabinets, computer stations, freestanding bookcases, prefabricated partitions, etc.
    • Special event setup and teardown
    • Painting or staining new furniture
    • Special request painting
    • Repair and maintenance services for small appliances such as stoves, refrigerators, ice machines, freezers and washers/dryers
    • Maintenance due to misuse or deliberate damage caused by building occupants
    • Equipment rentals such as P/A, A/V, sophisticated lighting, control panels, etc.
  • Construction, Renovation & Repair Project Services
    • Change a classroom into an office or lab
    • Replace flooring other than on a maintenance schedule
    • Modify an entrance to a building or room
    • Upgrade utilities to support installation or new laboratory or teaching equipment
    • Install fume hoods
  • Custodial Services
    • Provide cleaning services before, during and after a special event
    • Provide a level of cleaning above the APPA 2 Level such as daily versus weekly levels of service for a particular area
  • Landscape Services
    • Plant rentals for special events
    • Visit the website or call 405-744-7397 for information


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