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Oklahoma State University

UMS customers,


UMS continues to work towards protecting customers and employees while still providing the necessary services.


Mail and Package Deliveries/Pickups:  With the University’s re-opening on July 7th, University Mailing Services will resume mail and package deliveries and pickups.  Our delivery personnel will be following the guidelines set forth by the University and practicing social distancing as much as possible.  Please bear with us as these precautions may increase delivery times


Along with the unlocking of the buildings, UMS will need to deliver packages to a person in your department.  If your department will continue telecommuting and will need to continue picking up your department’s mail and packages at UMS, please email with your mail stop location and department.  Your mail will be available for pick up between 2:00 pm and 4:30 pm, Monday through Friday.


Passport Acceptance – open by appointment only between the hours of 8:00 - 11:00 am and 1:00 - 5:00 pm, Monday through Friday.  Passport applicants will be required to wear face coverings and adhere to the guidelines set forth by the University.  Plexiglas barriers are in place and the area will be sanitized after each customer.  Call 405 744-5385 or email for an appointment.


University Post Office –open to allow customers to buy stamps and postage during normal business hours.  The front door will remain locked in order to maintain social distancing guidelines and a doorbell has been installed to ring for entry.  Plexiglas barriers are in place and the area will be sanitized after each customer.   Customers will be required to wear face coverings and adhere to the guidelines set forth by the University.  A package shipping station has been setup outside on the dock with everything needed to prepare your package for shipment.  This station is sanitized daily, and incudes hand sanitizer and disinfecting wipes for your use.


Student Residence:  Your mail and packages are being sent to Brumley office for distribution.



Shipping with Endicia Ship Tickets for USPS Shipments

Click on the above link to find the information your department needs to know to ship with Endicia ship tickets


USPS Campus Post Office Post Master, Trudy Simank, is now a Notary Public and offers free Notary Public services for the Oklahoma State University.

Student Desk Top Mail and Small Parcel Delivery Policy Update

       All student desk top mail, defined as metered or stamped mail, is delivered by University Mailing Services (UMS) to residential halls the same day it is received from the United States Postal Service (exception below).  Once desk top mail has been tendered to each residence hall, residential hall personnel sort and distribute the desk top mail to students' residing at the hall.  University Mailing Service does not sort and/or distribute desk top mail directly to students, unless requested.     

Exception to same day residence hall delivery:

   At Residential Life’s written request, UMS will hold all desk top mail during holiday breaks.  Mail delivery services will resume on the date specified in the written request by Residential Life personnel.  
            Small package parcels, defined as packages that are sent using a tracking number, will be delivered to each respective residence hall.  In the event that the residence halls are not receiving small package parcels, provisions can be made for the student to pick up the package at UMS if the tracking number is provided and photo identification is shown at the time of package pick up.         


Please note the policy below regarding our pricing estimates:

        All DHL, FedEx, and UPS shipping prices quoted are estimates only and do not include additional fees and/or Customs Duty Fees.  Also, it is our policy that if a specific domestic or international service is not selected on the OSU/UMS shipping instructions form, then we will automatically send the package by the least expensive but fastest method due to our negotiated contracts with the carriers.  As always, thank you for visiting us with all of your shipping needs.  We strive to make your shipping experiences simple and easy from pricing to packaging to tracking.  Please call us at 405-744-5385 or email us at with any questions that you may have.



  Please remember when selecting which shipping service you would like to use, only business days are counted when getting estimates online or in office.  Selecting Saturday service will expedite your package if trying to send a package needed by a Saturday, for an additional charge.  Please contact us with any questions that you may have to avoid later than expected deliveries.  Thank you for visiting the UMS webpage and for coming to us with your shipping needs!


Flat Rate Shipping 



Where to find UMS:

campus map


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Passport Office Hours:

Passport Office services are by appointment only


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