Customer Survey Results

Facilities Management sent out 973 surveys to Deans, Directors, support staff and customers. We received 365 responses, a response rate of 38%.

Below are the graphical representation of these responses that can also be viewed here, or you can click each image to view a larger version.

Customer Responses

Customer Demographics

General Department - Level of Agreement

General Department - Likely / Unlikely

Action Desk - Level of Agreement

Energy Savings Program - Level of Agreement

Freight Delivery - Level of Agreement

Grounds - Level of Agreement

Grounds - Level of Satisfaction

Housekeeping - Level of Agreement

University Mailing Services - Level of Agreement

Operations & Maintenance - Level of Satisfaction

Project Support Services - Level of Agreement

Project Support Services - Level of Satisfaction

Recycling - Level of Agreement

Special Event Services - Level of Agreement

Truck Services - Level of Agreement

Utilities - Level of Agreement

Utilities - Level of Satisfaction